We stand together! Support Ukraine against Russian aggression!

Help Center


Can't find the answer for your question or problem? Please, Ask your Question

Password Issues
I don't remember my Account Password. How can I restore my account Password?

If you've lost your password and having difficulty logging into your User Account on TripsPoint, you can RESTORE YOUR PASSWORD HERE.

Simply enter the e-mail address that your account is associated with and click 'Continue' button.

A verification e-mail will be sent to you with instructions on how to reset your password. Please ensure you check your junk mail folder as well as our e-mails are occasionally routed there in error.

How can I change my account Password?

In order to change your password, please, follow the steps below:

1. Go to TripsPoint.com and log into your account via the "Log In" button found at the top of the page. After you are loggen in, click on your Nickname on the top right corner of the page and you will automatically be taken to your Account Settings. If you generally log in via Facebook, you may find that you're already logged in, as we do use Facebook's automatic log in tool. If you are already logged in, simply click on your account name at the top of the page.

2. At your Account Settings page at the bottom of left hand side menu find and click 'Change Password' section.

3. Write and confirm your New Password and click 'SAVE CHANGES' button. Now you can log in to your User Account with your new Password.

Back to topics